Easy Returns & Replacement

Easy Return Policy

An easy return policy is a scheme provided by the Bodega shoes Company directly under this policy in terms of which the option of replacement and/or refund is offered

by the Bodega Shoes company for you. All products listed under a particular category may have the same returns policy.

Category	Period	Conditions
Footwear	7 days	You may request a refund within 7 days of delivery, so long as it is unworn, without stains, undamaged and with all original tags& packaging intact otherwise, it is not accepted.
Footwear	30 days	You may request a repair /replacement within 30 days of delivery, so long as it is unworn, without stains, undamaged and with all original tags & packaging intact.

 

Returns Pick-Upland Processing

In case of returns where you would like item(s) to be picked up from a different address, the address can only be changed if pick-up service is available at the new address.

During pick-up, your product will be checked for the following conditions:

Category	Conditions
Correct Product	Article Number/name/ image/brand/bar code should match and the MRP tag should be unattached and clearly visible.
Complete Product	All in-the-box accessories (like laces, socks, tissue paper, hangtag, etc.), freebies and combos (if any) should be present.
Unused Product	The product should be unused, unsoiled, without any stains and with non-tampered quality check seals/ warranty seals (wherever applicable).
Undamaged Product	The product should be undamaged and without any scratches, dents, tears or holes.
Undamaged Packaging	The product’s original packaging/ box should be undamaged.

 

Field executives may refuse to accept returns if any of the above conditions are not met.

For any products for which a refund is to be given, the refund will be processed once the returned product has been received by the company.